Appointment Coordinator for Polyclinics 80% (100% from January 2027)

Appointment Coordinator for Polyclinics 80% (100% from January 2027)

For patient and referral management in the area of polyclinic, we are looking for an appointment coordinator for polyclinics 80%, 100% from January 2027. In this role, you will take on the organization and coordination of patient registrations, appointments, and information flows. As the central contact person for patients, parents, and internal and external partners, you ensure a smooth process. With your diverse contributions to administrative tasks and process optimization, you significantly contribute to optimal patient care.

Start date: immediately or by arrangement

Your tasks

• You receive patient registrations with the highest professionalism and process them carefully

• You organize and coordinate appointments, both in person and by phone, and handle inquiries as well as adjustments to appointments

• You act as the central contact person for patients, parents, and internal and external referrers, ensuring a smooth flow of information

• You actively participate in optimizing processes and take on delegated tasks to support efficient operations

• You carry out administrative tasks diligently, contributing to a structured and service-oriented way of working

Your profile

• You have completed vocational training as a medical practice assistant (MPA), medical secretary, or businesswoman/businessman with solid knowledge of medical terminology and at least two years of professional experience

• You work in a structured, calm, efficient, and independent manner and are able to set priorities while demonstrating high social competence and openness to an intercultural environment

• You are characterized by a pronounced service orientation, high flexibility, and a strong sense of responsibility and quality, and you appreciate interdisciplinary collaboration

• You are proficient in various PC programs and possess very good communication skills

• You have a very high level of proficiency in German, both spoken and written, and ideally have knowledge of foreign languages in English and French

Our offer

Look forward to a varied and exciting job in a modern, future-oriented work environment

Regular working hours from Monday to Friday for optimal planning

A motivated and open-minded team that creates a professional working atmosphere

Benefit from attractive and contemporary employment conditions

Contact

We look forward to your online application!

If you have general questions about the position or the application process, our HR team is happy to assist you at +41 61 704 12 32 . For further information about the position, please contact Ms. Yvonne Schröder, Head of PZM, T +41 61 704 27 45.