Team Leader Administration Social Counseling

The Center for Social Services is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we are actively engaged, accessible, and networked in the following areas: Child and Adult Protection Authority (KESB), Professional Guardianship, Social Counseling, Mother and Father Counseling, Addiction Counseling, and School Social Work.

The Social Counseling Administration manages the reception and handles administrative tasks for the social and addiction counseling as well as mother and father counseling. This includes both client administration tasks and administrative duties to relieve the specialist areas.

Your Tasks

Specialist Responsibility

• Professional and operational responsibility for the location team of the Social Counseling Administration (Admin SB)

• Active participation in daily operations (counter/reception, accounting, client administration, etc.)

• Accountability for ensuring that assigned administrative tasks are completed correctly, efficiently, with good quality, and effectively

• Participation in new IT projects

• Collaboration in internal controlling, quality assurance according to specifications

Personnel Responsibility

• Leadership of the Admin SB team at the Hochdorf location

Overall Operational Responsibility

• Contribution to the development of the Center for Social Services

• Responsible for the effective, targeted, and economical completion of assigned tasks

• Collaboration in achieving BLA and PLA of the Social Counseling department

What You Bring

• Commercial EFZ or equivalent training

• Several years of professional experience in administration in the social sector

• Leadership experience, as well as leadership training (or willingness to complete it)

• Resilient, assertive personality with very good communication skills and experience in interdisciplinary collaboration

• Openness to change, willingness to shape it and carry it as part of the management team

• Empathy towards people in difficult life situations

• Team spirit and loyalty

• Fluent German, eloquence in speech (including dialect) and writing, as well as good IT skills

• Ability to set priorities for oneself and the team

• Discretion and reliability

What We Offer You

Paid breaks of 15 min. per half day

25-33 days of vacation, possibility of unpaid leave/sabbatical and additional vacation purchase of 1-2 weeks

Appreciative atmosphere and collegial working environment

Flexible working hours model, possibility of home office

Free on your birthday (based on hours worked)

Time and financial support for further education

Your Contacts for

Questions about the application process
Christine Albisser
HRM Specialist
041 914 34 29

Questions about the position
Eva Schneiter
Head of Social Counseling
041 925 18 30

Are you interested?
We look forward to your application. If you have any questions, Christine Albisser and Eva Schneiter are happy to assist you. Applications via email cannot be considered.

Your workplace
Center for Social Services
Bankstrasse 3b
6281 Hochdorf