This posting is no longer active
This posting is no longer active and applications for this position are closed.
Originally published in German
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Miele AG
Technician Dispatcher 100% (m/f/d)
Miele AG
Technician Dispatcher 100% (m/f/d)
Miele Professional is one of the leading providers of high-quality commercial machines and offers professional and economical solutions for comprehensive textile and laundry care, dishwashing, and hygienic preparation.
About the Department
Welcome to Miele Switzerland – where quality meets team spirit.
Since 1931, we have been part of the Miele family as the first foreign company. Our headquarters is located in Spreitenbach (AG), complemented by a branch with a showroom in Crissier (VD). Around 460 employees are dedicated daily with expertise and passion to delight our customers with high-quality household and commercial appliances.
This is the Task
You are responsible for accepting repair orders by phone and email for all of Switzerland
You question the exact error and schedule the appropriate service technician for the customer
You plan maintenance, training, and commissioning
You are responsible for vacation planning, illness, area organization, etc. in consultation with the service
Diverse administrative tasks also fall within your area of responsibility
What Convince Us
Technical or commercial training and at least 2-3 years of experience in the dispatch of service technicians or comparable
Experience in dealing with corporate clients
Good technical understanding
Resilient and independent personality who does not lose humor even in daily appointment chaos
Good German and French skills (m/s)
These are the Benefits
Contact
Ingrid Ulrich