Appointment Coordinator for Polyclinics 80% (100% from January 2027)

For patient and referral management in the outpatient clinic area, we are looking for a part-time appointment coordinator for outpatient clinics (80%), transitioning to full-time (100%) from January 2027. In this role, you will be responsible for the organization and coordination of patient registrations, appointments, and information flows. As the central point of contact for patients, parents, and internal and external partners, you will ensure a smooth process. Your diverse contributions to administrative tasks and process optimization will significantly enhance optimal patient care.

Start date: immediately or by arrangement

Your tasks

• You will receive patient registrations with the utmost professionalism and process them carefully.

• You will organize and coordinate appointments, both in person and by phone, and handle inquiries as well as adjustments to appointments.

• You will act as the central point of contact for patients, parents, and internal and external referrers, ensuring a smooth flow of information.

• You will actively contribute to process optimization and take on delegated tasks to support efficient operational workflows.

• You will perform administrative tasks diligently, contributing to a structured and service-oriented working method.

Your profile

• You have completed vocational training as a medical practice assistant (MPA), medical secretary, or business administrator with solid knowledge of medical terminology and at least two years of professional experience.

• You work in a structured, calm, efficient, and independent manner, able to set priorities while demonstrating high social competence and openness to an intercultural environment.

• You exhibit a strong service orientation, high flexibility, and a strong sense of responsibility and quality, and you appreciate interdisciplinary collaboration.

• You are proficient in various PC programs and possess excellent communication skills.

• You have a very high level of proficiency in German, both spoken and written, and ideally have knowledge of foreign languages in English and French.

Our offer

Look forward to a varied and exciting role in a modern, future-oriented working environment

Regular working hours from Monday to Friday for optimal planning

A motivated and open-minded team that creates a professional working atmosphere

Benefit from attractive and contemporary employment conditions

Contact

We look forward to your online application!

Please take a moment to fill out the fields on the next page. Have your complete application documents ready electronically.

If you have general questions about the position or the application process, our HR team is happy to assist you at +41 61 704 12 32. For further information about the position, please contact Ms. Stefania Pagano, Team Leader of Appointment Coordination at the Outpatient Clinics and Radiology, T +41 61 704 22 92.