This posting is no longer active
This posting is no longer active and applications for this position are closed.
Originally published in German
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Miele AG
Coordinator / Dispatcher for Technicians 100% (m/f/d)
Miele AG
Coordinator / Dispatcher for Technicians 100% (m/f/d)
Miele Professional is one of the leading providers of high-quality commercial machines and offers professional and economical solutions for comprehensive textile and laundry care, dishwashing, and hygienic preparation.
Do you want to let customers experience what "ALWAYS BETTER" and "MIELE PROFESSIONAL" means together with our highly motivated team?
Communication, solution orientation, independent action, and customer loyalty are your world?
Then we are looking for YOU! Become a part of the Miele Professional family and apply now!
This is the task
You are responsible for accepting repair orders by phone and email for the entire Switzerland
You question the exact error and dispatch the appropriate service technician for the customer
You plan maintenance, training, and commissioning
You are responsible for vacation planning, illness, area organization, etc. in consultation with the service
Diverse administrative tasks also fall within your area of responsibility
What convinces us
Technical or commercial training and at least 2-3 years of experience in the dispatch of service technicians or comparable
Experience in dealing with corporate clients
Good technical understanding
Resilient and independent personality who does not lose their humor even in daily appointment chaos
Good German and French language skills (m/s)
These are the benefits
Contact
Ms. Bianca Wisner
HR Recruiter Professional
Miele AG