Sales Consultant: Brass & Harps 100%

Sales Consultant: Wind Instruments & Harps 100%

Your passion lies in the world of wind instruments and harps, and you feel comfortable in direct customer contact in a vibrant music store? Then we are looking for you!

Location: Arsenalstrasse 27, 6010 Kriens | Workload: 100% | Start: immediately or by arrangement

Who are we

Founded in 1807, Musik Hug is one of the most traditional music stores in the world. A team of around 140 employees at 6 locations in Switzerland works daily for our music-loving customers. We are proud to pass on our knowledge to our trainees, and our motto is: At Musik Hug, you can experience music with excellent service!

Consultation & Sales of Wind Instruments & Harps:

• Active consultation of our customers regarding wind instruments, harps, and accessories – from beginners to professional musicians

• Identifying customer needs and jointly finding the suitable instrument (purchase, rental, or rent-to-own)

• Creating offers, processing sales, and ensuring professional sales documentation

• Maintaining relationships with existing customers and building new customer relationships

• Actively managing the harp range (pedal harps, lever harps, etc.) including accessories and rental instruments

Customer Care & Service

• Receiving service and repair orders for wind instruments and harps

• Close collaboration with the workshop and scheduling for repairs, adjustments, and services

• Responding to customer inquiries by phone and in writing

• Ensuring a courteous, solution-oriented customer service – on-site, by phone, and email

• Assisting in inventory management (incoming goods, labeling, stock management) for wind instruments, harps, and accessories

• Maintaining and presenting the wind instrument and harp department so that it always appears inviting, well-kept, and up-to-date

• Participating in orders and assortment management in collaboration with purchasing

Teamwork & Organization

• Close collaboration with a dedicated sales team

• Participation in internal training and product training

• Support for promotions, events, and activities in the music store (e.g., harp events, wind workshops)

Who are you

• Completed sales training (retail) or experience in a comparable sales position

• Ideally, you play a wind instrument and/or harp and are knowledgeable about instruments and accessories

• Enjoy active selling and personal consultation with our customers

• High service orientation and a winning, well-groomed appearance

• Good German language skills, both spoken and written; additional languages are an advantage

• You work reliably, independently, and also appreciate teamwork

What we offer

Work-Life Balance

• 5 weeks of paid vacation, possibility of unpaid leave

• Opportunity to actively shape projects and work processes

• Generous workplace with plenty of room for creativity

Further Development

• Room for personal growth

• Independent work

• Support for job-related further education

Financial Benefits

• Attractive bonus model for sales success

• Good social benefits

• KTG contributions are covered by Musik Hug

• 100% salary continuation in case of illness or accident for 3 months

• Diverse employee discounts

• SBB half-fare card

Have we piqued your interest? Would you like to take your next career step? Then send us your complete application documents today via email to [email protected].

If you have any questions, Pia Budmiger, branch manager in Kriens, is happy to assist you at 041 455 68 31.