Appointment Coordinator for Polyclinics 100%

Appointment Coordinator for Polyclinics 100%
University Children's Hospital of Basel (UKBB) • Basel

Spitalstrasse 33, 4056 Basel

For patient and referral management in the area of polyclinic and radiology, we are looking for an Appointment Coordinator for Polyclinics 100%. In this role, you will take on the organization and coordination of patient registrations, appointments, and information flows. As the central contact person for patients, parents, and internal and external partners, you will ensure a smooth process. Your diverse contributions to administrative tasks and process optimization will significantly enhance optimal patient care.

Start date: January 1, 2026, or by agreement

Your tasks

• You will receive patient registrations with the utmost professionalism and process them carefully

• You will organize and coordinate appointments, both in person and by phone, and provide information as well as adjust appointments

• You will act as the central contact person for patients, parents, and internal and external referrers, ensuring a smooth flow of information

• You will actively contribute to process optimization and take on delegated tasks to support efficient operations

• You will carry out administrative tasks diligently, contributing to a structured and service-oriented working method

Your profile

• You have completed a medical training (EFZ) with at least two years of professional experience and possess very good knowledge of medical terminology

• You work in a structured, calm, efficient, and independent manner and are able to set priorities while demonstrating high social competence and openness to an intercultural environment

• You are characterized by a strong service orientation, high flexibility, and a strong sense of responsibility and quality, and you appreciate interdisciplinary collaboration

• You are proficient in various PC programs and have very good communication skills

• You have a very high level of proficiency in German, both spoken and written, and ideally possess knowledge of foreign languages in English and French

Our offer

Look forward to a varied and exciting activity in a modern, future-oriented work environment

Regular working hours from Monday to Friday for optimal planning

A motivated and open-minded team that creates a professional working atmosphere

Benefit from attractive and modern employment conditions

Contact

We look forward to your online application!

Please take a moment to fill out the fields on the next page. Have your complete application documents ready electronically.

If you have general questions about the position or the application process, our HR team is happy to assist you at +41 61 704 12 32. For further information about the position, please contact Ms. Stefania Pagano, Team Leader of Appointment Coordination, Polyclinics and Radiology, at +41 61 704 22 92.