Clerk for Outpatient Patient Admission 100%

Administrative Staff for Outpatient Patient Admission 100%
University Children's Hospital of Basel (UKBB) • Basel

Spitalstrasse 33, 4056 Basel

To strengthen our 9-member team, we are looking for a dedicated individual who acts as the first point of contact for external and internal referrals and ensures the smooth operation of patient interactions. If you enjoy direct contact with patients, have organizational skills, and are interested in actively shaping internal processes, we look forward to your application.

Start Date: from April 1 or by agreement

Your Tasks

• You are the first point of contact for external and internal patient referrals, preparing them for medical triage and ensuring a qualified administrative admission in the system.

• You personally receive patients, are responsible for patient admission, case data management, and the administrative follow-up of patient data (personal details, insurance).

• You take on various coordination tasks between parents, doctors, and nursing staff.

• You actively shape processes and optimizations of internal workflows.

Your Profile

• Medical training (e.g., medical secretary, MPA) with a commercial flair or commercial basic training with experience in the hospital or insurance sector.

• Solid knowledge of medical terminology.

• SAP IS-H knowledge and good oral foreign language skills (English, Italian, French).

• Motivated personality who likes to think outside the box and recognizes optimization potential.

• Resilient, flexible, and committed work style.

• Precise and reliable work style.

Our Offer

Look forward to a varied and exciting job in a modern, future-oriented work environment.

Regular working hours from Monday to Friday for optimal planning.

Willingness to assist in the emergency admission if needed, with shifts from Monday to Sunday, 07:00–23:00.

A motivated and open-minded team that creates a professional working atmosphere.

Benefit from attractive and contemporary employment conditions.

Discover many other benefits below under 'our benefits' that we offer our employees.

Contact

We look forward to your online application!

Please take a moment to fill out the fields on the next page. Have your complete application documents ready electronically.

If you have general questions about the position or the application process, our HR team is happy to assist you at +41 61 704 12 32. For further information about the position, please contact Ms. Sabrina Boulahlib, Team Leader Outpatient Patient Admission & Deputy Head PZM, T +41 61 704 24 60.