Consultant & Coordinator Course Management (100%, m/f/d)

AKAD has been offering educational programs in secondary school maturity and vocational maturity as well as in higher vocational education and training for over 70 years. AKAD is a company of the Kalaidos Educational Group.

For our Matura, Passerelle, and preparatory courses, we are looking for a committed individual as of immediately or by agreement

Consultant & Coordinator Course Management (100%, m/f/d)

You enjoy being in contact with people, keep an overview even with many parallel topics, and feel comfortable at the interface between consulting, organization, and administration?

In this versatile hub function, you will accompany interested parties after the initial consultation with our school management on their way to registration and at the same time ensure professional organizational and administrative support for our courses.

You will be a central point of contact for interested parties, learners, teachers, school management, and internal interfaces.

Your tasks

• You take over the follow-up of the initial consultations conducted by the school management and conduct further advisory and follow-up discussions.

• You create offers, accompany interested parties until registration, and ensure professional support throughout the entire registration process.

• You coordinate and support our courses organizationally and administratively – from registration to class starts and exams to graduation.

• You are a central point of contact for interested parties, learners, teachers, school management, and internal interfaces.

• You maintain relevant data in the school administration system, ensure high data quality, and support evaluations and reporting.

• You participate in cross-course projects as well as general administrative tasks and support at the Welcome Desk as needed.

• Depending on the duty roster, you will take on a Saturday shift at the reception about once or twice a month.

You bring the following

• A completed commercial or comparable basic education

• Several years of experience in an administrative, coordinating, or customer-oriented role

• Experience in the educational environment is an advantage

• Enjoyment of personal and telephone contact with various stakeholders

• Very good oral and written German skills

• A pronounced service and customer orientation

• Organizational talent as well as a precise, structured, and reliable working style

• An independent, responsible, and solution-oriented personality with a hands-on mentality

• High social competence and enjoyment of teamwork

• Proficient in MS Office; experience with school administration systems, ideally Tocco, is an advantage

• Interest in the Swiss education system

We offer you

A versatile and responsible hub function in an exciting educational environment

Independent work with a lot of personal responsibility in a motivated team

Varied contact with interested parties, learners, teachers, school management, and internal stakeholders

A modern and centrally located workplace in Zurich-Oerlikon, just a few minutes' walk from the train station

Attractive working conditions with five weeks of vacation and a day off on your birthday

A half-fare subscription at our expense

Exciting team and employee events

Up to 80% participation in training and further education within AKAD

Interested?

You enjoy working at various interfaces, keep an overview even with multiple parallel tasks, and want to professionally accompany our interested parties and learners on their educational journey?

Then we look forward to receiving your complete application documents via our application portal. Please also indicate your salary expectations.

Employer AKAD

Activity Adult Education

Career Level Experienced Professionals

Workload Full-time

Start Date By agreement

Type of Position Permanent Position