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Stadt Burgdorf

Team Leader IT Support & Service Management (80% - 100%)

Stadt Burgdorf


BurgdorfITPart-time

Burgdorf, the modern city in Emmental

Burgdorf, with its over 17,000 residents and a large catchment area, is an urban, thriving center in the green. It is developing dynamically, aspiringly, and actively driving the digital transformation in the modern public service environment. In the coming years, our city administration will undergo further technological changes and sustainably modernize its digital workplaces. Numerous IT projects and infrastructure optimizations will sustainably strengthen the city administration. For an engaged individual, there is an opportunity to actively shape the digital future and support culture of the city of Burgdorf.

We are looking for a

Team Leader IT Support & Service Management (80% - 100%)

The IT department of the Burgdorf city administration manages the entire IT landscape of all departments. Due to a retirement and a strategic team restructuring, we are taking new paths: The previously internal data center and infrastructure operations will in the future be outsourced to an external partner.

Your tasks

This newly created position replaces the vacant position and forms the core of our new IT organization. You will lead the internal support team and act as a central interface to our external IT partners. From the outset, you will take on a key role in the conception, design, and establishment of this new, future-oriented outsourcing solution. In ongoing operations, you will coordinate strategic software and system updates, manage the service level agreements, and ensure the smooth operation of our “Modern Workplace”.

Your profile

  • Training as a computer scientist in systems engineering EFZ or equivalent qualification

  • Higher technical school with relevant experience or university of applied sciences

  • Several years of practical experience in the IT system environment as well as initial leadership experience (e.g., as team leader or deputy)

  • VDI knowledge is an advantage

  • Independent, structured, and solution-oriented working style

  • High quality awareness, personal responsibility, communication skills, and flexibility

Contact

Your questions will be answered by Lukas Haldemann, Head of IT, at the phone number 034 429 93 57.

Please submit your application documents via our online portal.

We look forward to meeting you.

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