Customer Service Dispatcher

Dispatcher Customer Service
80—100%

Do you have experience in customer service and/or building technology and are looking for a varied task?

Here's what it's about

• Together with the project managers and logistics, you coordinate the assembly and commissioning dates

• Processing customer inquiries and fault reports and planning the service technicians' assignments form the daily business

• Within the dispatch team, maintenance and service contracts are managed

• After the assignment, the orders are prepared for invoicing

What you need

• A technical basic education with experience in customer support

• Organizational talent, strong communication skills, and quick comprehension

• Willingness to acquire knowledge in the field of heat generation and control technology

• Flexibility, independence, and a sense of responsibility

• German as a native language and oral French skills

• Solid knowledge of MS Office programs and experience with ERP systems

Additionally, you can expect

A young and youthful team

A culture of familiarity at all levels from day one

Interesting and diverse area of activity with great personal responsibility

Independent area of responsibility in a cheerful team

Open and team-oriented corporate culture

The Company

Liebi is a specialist in modern and energy-efficient heating systems. We offer you the opportunity to contribute your skills in a dynamic, uncomplicated, and open environment. At our production site in the Burgholz industrial zone in Oey-Diemtigen, reachable by car in 15 minutes from Thun and 30 minutes from Bern, as well as immediate train connections, we are looking for a dispatcher for customer service immediately or by arrangement.

Have we piqued your interest?

Nicolai Krebs and the entire Liebi team look forward to your electronic application or direct contact.

Nicolai Krebs
Head of Customer Service

+41 33 533 83 51
[email protected]