Originally published in German
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CWS-Hygiene
Account Manager Telesales (m/f/d)
CWS-Hygiene
CWS Hygiene is the market leader in washroom hygiene and a pioneer in sustainability in our industry. You have probably seen us in the washrooms of restaurants or noticed our mats at the entrance of retail stores. You can find us everywhere – whether on-site or on the road, where you regularly see our service vehicles. To strengthen our sales team in the hygiene sector, we are looking for you!
Your tasks as
Account Manager Telesales (m/f/d)
In your role as Trade Account Manager Telesales, you are an active seller over the phone – with a real impact on your sales. You manage existing customers, acquire new customers, and use every conversation to unlock cross-selling potentials, place campaigns, and win back lost customers. You work in a structured manner, consistently document in Salesforce, and actively close every sale.
Your role with us as Account Manager Telesales
You sell our products by phone and in writing to existing and new customers in your assigned area – and actively bring lost customers back on board
You independently identify and acquire new customers in your area, actively expanding your customer base
You recognize cross-selling and upselling potentials and ensure that our customers regularly order from us
You keep your customer data in Salesforce up to date and ensure seamless documentation
As a link between field service, customer care, and logistics, you ensure a smooth process and actively advance promising opportunities
With your sales success, you create real added value – for your customers and for CWS
How do you ensure that we provide the best service?
We at CWS Hygiene believe that it is crucial that you fit both personally and culturally with our company. You have a passion for service solutions, want to be the best, and bring a high level of commitment. You are able to recognize the needs of our customers and implement them into first-class solutions.
You bring proven experience in telesales, outbound call center, or inside sales – ideally in a professional B2B call center environment
Telesales – putting on the headset and actively calling, selling, and convincing customers brings you real joy; rejection does not throw you off course
You work confidently with Salesforce or a comparable CRM system and maintain your data consistently and without prompting; good MS Office skills complete your profile
You are a motivated, results-oriented sales personality with high self-motivation – you set goals, pursue them consistently, and do not let setbacks discourage you
You communicate convincingly and engagingly over the phone, handle objections professionally, and are stylish in written correspondence; the main working language is German – French and/or Italian are an advantage
What do we have to offer you
Working at CWS Hygiene means being part of a dynamic and challenging environment where no day is like the other. As part of a large European company, you have the opportunity to learn a lot and continuously develop. Our core values: The customer comes first, we support each other, get better every day, take responsibility, and strive for success.
About CWS Hygiene:
With innovative, sustainable, and digitized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. The complete solutions include hand and toilet hygiene from small washrooms to large sanitary facilities as well as clean entrance and exit areas with mats in building complexes, public buildings, and industrial plants. CWS Hygiene stands for sustainability: thanks to its rental model, the company offers its customers a so-called "circular economy" and is committed to a healthier and safer future.
CWS currently employs 11,500 people in 15 countries. CWS International GmbH and its subsidiaries are owned by Franz Haniel & Cie. GmbH.
More information on our page.
Does that sound exciting?
Then apply now by submitting your complete application documents by clicking the "Apply" button. We look forward to meeting you!