Technical Sales Support Specialist 80-100%

Technical Sales Support 80–100%

Are you communicative, technically skilled, and want more than just "typing orders"? Then an exciting role awaits you at Fräfel AG – with a lot of personal responsibility and direct impact.

Your tasks

• You are the central interface between customers, field service, and technology:

• Creation and processing of offers and orders in the ERP system

• Competent advice to our customers over the phone and occasionally on-site

• Development of individual solutions from our portfolio

• Processing of complaints and customer service orders

• Invoicing and administrative processing

• Support for the field service and close collaboration within the team

• Participation in projects and further development of solutions

• Coaching of trainees and new team members

What you bring

• Training as a carpenter, ideally with further education (e.g., AVOR)

• Several years of industry experience (approx. 3 years+)

• Technical understanding and enjoyment of customer contact

• Experience with ERP systems and CAD/planning tools

• Independent, structured working style

• Team spirit and strong communication skills

• Very good German language skills, additional languages are a plus

What to expect

Versatile hub function with room for design

Combination of technology, consulting, and project work

Collegial, down-to-earth team

Modern infrastructure and clear processes

Room for initiative and further development

Why Fräfel?

Here, the person is at the center – internally as well as externally. You work solution-oriented, keep an overview even in hectic situations, and really want to make a difference? Then you fit perfectly.

Apply now and become part of the Fräfel success story