ICT System Specialist (80 - 100%)

Closer to where knowledge grows for the world

As the largest educational institution in the six Central Swiss cantons, Lucerne University of Applied Sciences and Arts is in tune with the times. Visionary and innovative, we impart knowledge nationally and internationally. Join us and become part of our shared, sustainable future.

Lucerne University of Applied Sciences and Arts – Rectorate and University Services supports the six departments of Engineering & Architecture, Business, Computer Science, Social Work, Design Film Art, and Music in university operations and engages in a variety of organizational activities.

To strengthen our Field Support, we are looking for a committed individual as of now or by arrangement for the position of

ICT System Specialist (80 - 100%)

Lucerne University of Applied Sciences and Arts – Rectorate and University Services I 80 – 100% I Lucerne

Your Tasks

• You operate, maintain, and install workstation systems, mobile devices, as well as peripheral, network, and communication solutions.

• Provision of devices, execution of rollouts, and coordination of the lifecycle including the return and replacement of hardware.

• You analyze and resolve issues in the areas of hardware, software, network, and communication, working closely with the Service Desk.

• You coordinate repairs with suppliers and ensure clean documentation (instructions, checklists, operating manuals).

• Advising users on procurement as well as the introduction and further development of workplace solutions brings you joy.

• You participate in ICT projects, infrastructure planning, and migrations, taking on responsibility as a Product or Service Owner in defined areas.

Your Profile

• You have completed training as a computer scientist (or equivalent), ideally supplemented by further education in the IT field.

• You bring several years of experience in IT service & support, particularly in user support, system technology, or network operations.

• Current knowledge in IT infrastructure and IT security is required.

• A resilient, communicative, and independent personality with a strong customer orientation characterizes you.

• You have experience in service management (e.g., ITIL) or are willing to further educate yourself in this area and work structured according to defined processes.

• You like to take on responsibility (e.g., as Product/Service Owner), support the training of apprentices, and hold a category B driver's license.

Our Offer

You can expect a diverse and responsible role with room for creativity in the dynamic environment of a university of applied sciences.

Flexible working hours and the possibility to work partially from home are part of your framework conditions.

You will have access to attractive further education offers and progressive social benefits.

You will benefit from a diverse and attractive university sports program.

Your workplace is centrally located and within walking distance to the train station in Lucerne.

Location

Lucerne University of Applied Sciences and Arts
Werftestrasse 4
6002 Lucerne

Professional Inquiries

Jonas Lippuner
Head of IT Field Support
Tel. 041 228 21 82
[email protected]