Customer Advisor in All-Sector Insurance Agency Langnau i.E.

Customer Advisor for All-Sector Insurance Agency Langnau i.E.
80-100% | immediately or by arrangement | Dorfstrasse 9, Langnau im Emmental, Switzerland

We impress with commitment, friendliness, and competence.

With you, we want to advise our clients more specifically and holistically – and develop sustainable added value and new contracts from existing relationships.

In this role, you actively advise, systematically recognize potentials in the portfolio, and measurably contribute to the success of our agency through qualitative cross- and upselling.

About Us

At Visana, we are shaping the future of healthcare – with passion and innovation.

Do you want to make a difference? Then you are in the right place!

Visana is a leading health, supplementary, accident, and property insurer based in Bern, with around 900,000 private and 17,000 corporate clients. In our interactions with each other and with our clients, we are reliable, friendly, and straightforward. We give you the space to develop your skills and the necessary flexibility to balance work and private life.

Take the next step in your career – our team looks forward to meeting you!

Your Tasks

• You work in the sales department in our agency in Langnau i.E.

• You are the first and competent contact person for our clients on the phone and at the reception

• You conduct telephone and personal consultations and specifically identify consulting and closing opportunities in the portfolio

• You create tailored offers, adjust insurance coverage according to needs, and update client data

• You actively strengthen and expand existing customer relationships, identify cross- and upselling potentials, and convince new clients with your open manner

• You independently, efficiently, and quality-conscious respond to incoming written customer inquiries according to Visana's guidelines

Your Profile

• You have a commercial education and experience in customer contact or sales

• You enjoy advising clients holistically, solution-oriented, and reliably

• Ideally, you have a VBV certification

• You communicate clearly, friendly, and convincingly – even in challenging conversation situations

• Your German skills are very good; any additional language is a plus

• You work structured, reliably, and result-oriented and are proficient in using common Office programs

Our Offer

Work Life Balance

With us, your life is in balance: thanks to flexible working hours and a 40-hour week. And the best part: Visana offers you great flexibility in choosing your workplace. You can help decide whether you want to work more from home or in the office.

Fair Compensation and Generous Benefits

At Visana, you can expect a fair and market-oriented compensation system. Salary development is age- and performance-oriented – always based on your agreed goals. Our generous benefits solution ensures that you and your family are secured in the long term.

Vacation

Five to six weeks of vacation as well as additional days off. 16 weeks of maternity leave. 3 weeks of leave for the 'other parent'

Additional Benefits

Free mobile subscription. SBB half-fare subscription. Reka checks with discounts. Employee discounts on mortgage loans. Contribution to supplementary childcare.

Discounts on Visana Products

Generous participation in health insurance (basic and supplementary insurance) as well as discounts on other insurances for you and your family members.

Training and Further Education

Your professional development is important to us. Therefore, we offer you various opportunities for training and further education. Even as a career starter, you are in the right place with us – an apprenticeship at Visana opens exciting perspectives.

Contact

Emilie Raemy

HR Recruiting Partner

Contact

Thomas Brechbühl

Agency Manager
034 426 45 55