Service Manager (m/f/d) HCS - Professional
Miele AG
Spreitenbach, CH
Service Manager (m/f/d) HCS - Professional
About the Department
Miele Professional is one of the leading providers of high-quality commercial machines and offers professional and economical solutions for comprehensive textile and laundry care, dishwashing, and hygienic preparation of medical instruments as well as laboratory glassware. The HCS area stands for H(otel/Restaurant/Catering) - Care - Self-Service, where laundry and gastronomy technology is primarily used.
Our customers are companies and institutions that place great value on quality, safety, and service continuity.
This is the Task
Technical support for customers in the field of laundry and gastronomy technology, together with your service technician team in Central and Eastern Switzerland
Accompanying service technicians on customer assignments as needed, as well as leading and coaching them
Conveying the target agreements
Processing complaints
Developing individual solutions
Training Miele service technicians and trading partners at regional and national locations, including coordinating the training plan with Miele Germany
Supporting sales in large projects
What Convince Us
A completed technical education with further training (e.g., as a Technical Merchant) and many years of experience in the described area of responsibility
Experience in the field of electrical engineering
Openness and empathy in dealing with our customers as well as a high sense of responsibility when taking on tasks
Enjoyment of driving and a driver's license category B
Your place of residence is in the above-mentioned area of deployment
Fluent German skills, good understanding of the Italian language
These are the Benefits
Contact
Ms. Bianca Wisner
HR Recruiter Professional
Miele AG