Clerk / Clerk Outpatient Services 100% (m/f/d)

Aquilana Versicherungen

Baden, CH


Baden
Administration
Vollzeit

Administrative Assistant / Administrative Officer Outpatient Services 100% (m/f/d)

To strengthen the service department, we are looking for a committed, reliable, and competent individual at our head office in Baden immediately or by arrangement.

Responsibilities

  • Diverse range of tasks: Comprehensive review and processing of outpatient invoices (doctor, pharmacy, hospital, etc.) as well as medical certificates and service applications

  • Customer support: Ensuring timely processing of inquiries from customers, service providers/invoicers within the scope of responsibilities, combined with excellent customer advice over the phone and occasionally at the counter

  • Communication as the key to quality: Subject-related correspondence with insured individuals, service providers, and authorities for quality assurance and process optimization

Your profile

  • Education: Completed commercial or medical vocational training (Pharmaceutical Assistant, Medical Practice Assistant)

  • Professional competence: Knowledge in the field of health and private insurance is an advantage

  • Personality: Reliable, quality- and team-oriented work style, friendly and customer-oriented behavior

  • Language skills: Fluent German and good oral skills in English, French, or Italian are advantageous

  • Social and methodological competence: A confident, well-groomed appearance as well as good organizational and communication skills

We offer

Tasks
Responsible and varied tasks in a dynamic environment
Appreciation
Flat hierarchies, short decision-making paths, and a family-like working atmosphere
Vacation / Workation
Attractive employment conditions with progressive social benefits and at least 27 days of vacation per year
Work Life Balance / Flexible
Flexible working hours model with the possibility to work two days a week from home
Growth
Support for further education and personal development opportunities
Quality-new
Attractive discounts on insurance and a modern infrastructure

Contact person for questions

Milena Bassi
Team Leader Outpatient Services
[email protected]
+41562034439