Customer Service Representative in Technical Support (80-100%)

ZidaTech AG

Hägendorf, CH


Hägendorf
Customer service
Flexibel

Since 1986, we have been developing and producing electrical building equipment for living and working environments as a Swiss family business. Our core business includes innovative solutions for fiber optic and multimedia cabling, high-performance networks, USB charging sockets and outlets, intercom systems, and building automation with INNOXEL and KNX.

In these interesting segments, we are looking for a

Technical Customer Service Representative (80-100%)

to strengthen our team in Hägendorf. We are seeking a dedicated individual who enjoys customer contact and supports sales with communication skills and reliability. In this position, you will take on an important interface role between our customers and internal order processing.

Your main tasks:

  • Processing orders via online shop, email, phone

  • Creating quotes, deliveries, and invoices

  • Clarifying and processing customer inquiries

  • Supporting the planning and execution of projects

  • Maintaining customer-related master data

  • Creating and coordinating production orders for manufacturing

Your profile:

  • Completed commercial training or similar

  • Professional experience in an industrial environment

  • Very good German and MS Office skills, SAP knowledge is an advantage

  • Team-oriented, assertive, and resilient personality

  • Strong communication skills and enjoyment in customer consulting

We offer:

Aufgaben
Comprehensive and careful onboarding (including product training)
Growth
Varied tasks in a future-oriented, innovative industry
Wertschätzung
Family-oriented, open corporate culture in an independent Swiss family business
Teamevent
Collaboration in a dynamic team with regular team events and a casual culture
Vacation / Workation
Attractive employment conditions (including 5 weeks of vacation)
Parking
4 min walk to the train station, parking is free

If you are motivated to make a difference, value teamwork and enjoyment at work, and are interested in building and home automation, then you are exactly right with us.

We look forward to receiving your complete application documents.

ZidaTech AG, Rahel Grimm, Fabrikstr. 9, 4614 Hägendorf (available on MON and WED)

Tel. 062 209 60 42, Email: [email protected]