Customer Service Advisor Card Service 100% (m/f/d)

volenergy is the leading liquid energy supplier in Switzerland and proudly part of the Volare Group. Continuous development is at the heart of this family-run group. volenergy centrally provides a wide range of services for the companies of the group and their subsidiaries. For our dynamic and high-performing team in Biel, we are looking for, as soon as possible or by agreement, a

Customer Service Advisor Card Service 100% (m/f/d)

Your responsibilities:

• Independent processing and response to customer inquiries by phone, email, and mail

• Receiving and processing complaints

• Receiving reports of malfunctions and recording them in the system

• Performing general administrative tasks

Your profile:

• Completed commercial training or equivalent

• Excellent command of Italian and additionally good knowledge of German or French, both spoken and written

• Sales and service-oriented approach

• Customer, solution, and entrepreneurial mindset

• Communicative, open personality who enjoys teamwork

• Enjoyment of telephone communication

• Good knowledge of MS Office 365 and ideally Navision

• Experience in direct customer contact

We offer you:

An interesting position with varied tasks

A dynamic work environment within a motivated team

Modern employment conditions as well as various benefits with the subsidiaries of Volare Group SA

A modern equipped workplace

Curious to know more? We look forward to receiving your application!

For any questions, please contact Matthias Bühlmann, Customer Service Manager, at 062 555 57 06.

Please send your complete application, including photo, CV, and copies of your diplomas/certificates, to [email protected] to the attention of Laurence Mahieu, Human Resources, volenergy AG, Spittelweg 1, 5034 Suhr.