Clerk / Officer Outpatient Services 100% (m/f/d)

To strengthen the performance department, we are looking for a dedicated, reliable, and competent individual for our head office in Baden immediately or by arrangement as

Clerk for outpatient services 100% (m/f/d)

Responsibilities

• Diverse range of tasks: Comprehensive review and processing of outpatient invoices (doctor, pharmacy, hospital, etc.) as well as medical certificates and service applications

• Customer support: Ensuring timely processing of inquiries from customers, service providers/billers within the scope of responsibilities, combined with excellent customer advice over the phone and occasionally at the counter

• Communication as the key to quality: Professional correspondence with insured individuals, service providers, and authorities for quality assurance and process optimization

Your profile

• Education: Completed commercial or medical vocational training (Pharmaceutical Assistant, Medical Practice Assistant)

• Expertise: Knowledge in the field of health and private insurance is an advantage

• Personality: Reliable, quality- and team-oriented work style, friendly and customer-oriented behavior

• Language skills: Fluent German and good oral knowledge of English, French, or Italian is an advantage

• Social and methodological competence: A confident, well-groomed appearance as well as good organizational and communication skills

We offer

Responsible and varied activities in a dynamic environment

Flat hierarchies, short decision-making paths, and a family-like working atmosphere

Attractive employment conditions with progressive social benefits and at least 27 days of vacation per year

Flexible working hours model with the possibility to work two days a week from home

Support for further training and personal development opportunities

Attractive discounts on insurance and a modern infrastructure

Contact person for questions

Giovanni Catalano
Head of Outpatient Services
[email protected]
+41562034424