Sales Back Office Specialist Professional
Miele AG
Spreitenbach, CH
Sales Back Office Specialist Professional
About Miele
How does a family-owned company become the world market leader in the premium segment for household appliances and a sought-after partner for solutions in commercial and medical technology? By having the ambition to always do better and to become better. This attitude defines working at Miele and the success of our products. Our employees can rely on this: Those who live our quality aspiration grow personally and professionally from it, whether they are trainees or executives.
Make your ambition your challenge - whether in Gütersloh, Melbourne, or Singapore. Become one of 23,000 employees in 50 countries around the world who work every day to make our products even better and help us further expand our innovative leadership position.
About the Department
You are responsible for the telephone consulting in German/French and order acceptance from our commercial customers (hotels, hospitals, etc.). Complete order entry and processing (device/ spare part orders) are part of your tasks.
The coordination and monitoring of the flow of goods until the delivery of the devices, including the organization of the installation team, is your responsibility. You also support our field service with general administrative tasks.
This is the Task
Order entry for the assigned areas (including representation)
Spare part sales/consultation by phone
Project support in close coordination with the field service and customers
Processing of phone, email, electronic orders
Coordination and monitoring of the flow of goods including organization of the installation team
Material orders at headquarters and with suppliers
General administrative tasks (e.g., credit notes, direct debits, correspondence, etc.)
What Convince Us
Technical or commercial training
Professional experience in Sales Back Office
Very good German and French language skills (m/f)
Good IT skills (SAP/MS Office applications)
Resilient and independent personality
Customer and service orientation
Experience in dealing with B2B customers
Technical understanding
You enjoy a lot of benefits that we cannot list all here – especially popular are:
Contact
Ms. Ingrid Ulrich
HR Business Partner
Miele AG