Customer Service Representative Gas Stations 100% (m/f/d)

volenergy is THE leading provider of liquid energy in Switzerland and a proud part of the Volare Group. Continuous development is at the heart of this family-oriented group. Volenergy provides a variety of central services for the group and its subsidiaries. For our dynamic and effective team in Biel, we are looking for an immediate start or by agreement for a

Customer Service Representative for Gas Stations 100% (m/f/d)

Your area of responsibility includes:

• Independent handling and answering of customer inquiries via phone, email, and postal mail

• Receiving and processing complaints

• Receiving disturbance reports and recording them in the system

• General administrative tasks

You have:

• A completed commercial or equivalent training

• Very good Italian skills and additionally good German or French skills, both spoken and written

• Sales and service-oriented approach

• Customer-friendly, solution-oriented, and entrepreneurial thinking

• Communicative, open, and team-oriented

• Enjoyment of phone communication

• Good MS Office 365 skills and ideally Navision knowledge

• Experience in direct customer contact

We offer you:

An interesting position with diverse tasks

A dynamic environment in a motivated team

Modern employment conditions as well as various benefits at subsidiaries of Volare Group AG

Modernly equipped workplace

Curious? Then we look forward to your application!

If you have any questions, Matthias Bühlmann, Head of Card Service, is available at the phone number 062 555 57 06.

Please send us your complete documents including photo, CV, and certificates to [email protected] addressed to Laurence Mahieu, Human Resources, volenergy AG, Spittelweg 1, 5034 Suhr.