Clerk / Officer Outpatient Services 100% (m/f/d)

Aquilana is an independent health insurance company. Around 66,000 insured individuals place their trust in us and appreciate us as a competent and reliable partner in all matters of health and accident insurance. We provide comprehensive services in both mandatory basic insurance and supplementary insurance. Our area of operation covers the whole of Switzerland. In the cantons of Aargau and Zurich, we are regionally well established. Credibility, continuity, and quality are our central entrepreneurial values.

To strengthen the benefits department, we are looking for a committed, reliable, and competent individual for our head office in Baden immediately or by agreement as

Claims Processor for Outpatient Services 100% (m/f/d)

Responsibilities

• Diverse range of tasks: Comprehensive review and processing of outpatient invoices with a focus on dental services and foreign invoices.

• Customer support: Ensuring timely processing of inquiries from customers, service providers/invoicers within the scope of the responsibilities, combined with excellent customer advice over the phone and occasionally at the counter.

• Communication as the key to quality: Specialized correspondence with insured individuals, service providers, and authorities for quality assurance and process optimization.

Requirements

• Education: Completed commercial or medical vocational training (preferably dental assistant).

• Expertise: Knowledge in the field of health and private insurance is an advantage.

• Personality: Reliable, quality- and team-oriented work style, friendly and customer-oriented behavior.

• Language skills: Fluent German and good oral skills in English, French, or Italian are advantageous.

• Social and methodological skills: A confident, well-groomed appearance as well as good organizational and communication talent.

Offer

Responsible, independent, and varied work

Pleasant working atmosphere in a dynamic team

Progressive employment conditions, home office possibility, and modern infrastructure

Attractive compensation (employee discounts) and social benefits

Support for further education and development opportunities

Apply now and become part of our team!

Would you like to shape and further develop our company in a central role? Then we look forward to receiving your complete application documents. Returners are also welcome.

Please send your resume, a cover letter, and relevant certificates to us via email.

Aquilana Insurance
Mr. Giovanni Catalano
Head of Outpatient Services
Bruggerstrasse 46
5401 Baden

+41 (0)56 203 44 24
[email protected]