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Aquilana Versicherungen

Clerk for Outpatient Services 100% (m/f/d)

Aquilana Versicherungen


BadenAdministrationFull-time

Aquilana is an independent health insurance company. Around 66,000 insured individuals place their trust in us and appreciate us as a competent and reliable partner in all matters of health and accident insurance. We provide comprehensive services in both the mandatory basic insurance and supplementary insurance. Our operational area covers the whole of Switzerland. In the cantons of Aargau and Zurich, we are regionally well established. Credibility, continuity, and quality are the central guiding values for us as a company.

To strengthen the benefits department, we are looking for a dedicated, reliable, and competent individual for our head office in Baden starting September 1, 2025, or by arrangement as

Claims Processor for Outpatient Services 100% (m/f/d)

Your area of responsibility

  • Diverse range of tasks: Comprehensive review and processing of outpatient invoices (doctor, pharmacy, hospital, etc.) as well as medical certificates and benefit applications

  • Customer support: Ensuring timely processing of inquiries from customers, service providers/billers within the scope of the area of responsibility, combined with excellent customer advice over the phone and occasionally at the counter

  • Communication as the key to quality: Professionally related correspondence with insured individuals, service providers, and authorities for quality assurance and process optimization

Your profile

  • Education: Completed commercial or medical vocational training (Pharmacy Assistant, Medical Practice Assistant)

  • Expertise: Knowledge in the field of health and private insurance is an advantage

  • Personality: Reliable, quality- and team-oriented work style, friendly and customer-oriented behavior

  • Language skills: Fluent German and good oral knowledge of English, French, or Italian is an advantage

  • Social and methodological competence: A confident, well-groomed appearance as well as good organizational and communication skills

We offer

Tasks
Responsible, independent, and varied work
Team
Pleasant working atmosphere in a dynamic team
Work Life Balance / Flexible
Progressive employment conditions, home office possibility, and modern infrastructure
General
Attractive compensation (employee discounts) and social benefits
Growth
Support for further education and development opportunities

Your contact

Apply now and become part of our team!

Would you like to shape and further develop our company in a central role? Then we look forward to receiving your complete application documents. Returners are also welcome.

Please send your resume, a cover letter, and relevant certificates to us via email.

Aquilana Insurance
Giovanni Catalano
Head of Outpatient Services
Bruggerstrasse 46
5401 Baden

Phone +41 56 203 44 24
Email [email protected]

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