Receptionist 50%

Spitalstrasse 33, 4056 Basel

To strengthen our 13-member reception team, we are looking for a reliable, service-oriented personality who enjoys contact with people. In this versatile role, you will be the first point of contact for our young patients, their relatives, visitors, and our staff. With your friendly, professional demeanor, you will significantly contribute to making everyone feel welcome and well cared for.

Start date: from November 1, 2025, or by arrangement

Your tasks

• Friendly reception and forwarding of phone calls in German, French, Italian, and English

• Confident operation of the telephone system and competent action in exceptional and emergency situations

• Welcoming and informing guests, patients, and staff on-site

• Completion of administrative tasks such as sales in the kiosk, booking SBB tickets, key management, stamping and addressing mail, managing parking tickets, and organizing taxis

• Independent assessment and action in challenging situations (e.g., calling in on-call services)

Your profile

• Completed vocational training as a commercial employee EFZ/EBA or several years of experience in a comparable role

• Native German speaker with very good knowledge of at least one other national language

• High social competence, pronounced empathy, and networked thinking

• Enjoyment of an independent and service-oriented activity

• Good MS Office user skills

• Willingness to work irregular hours between 06:20 and 21:30 and shifts on two weekends per month

• Flexibility for night shifts (21:30 – 06:30) if needed

Our offer

Look forward to a varied and exciting job in a modern, future-oriented work environment

A motivated and open-minded team that creates a professional working atmosphere

Attractive employment conditions and numerous benefits for employees can be found below in the 'our benefits' section

Contact

We look forward to your online application!

Please take a moment to fill out the fields on the next page. Have your complete application documents ready electronically.

If you have general questions about the position or the application process, our HR team is happy to assist you at +41 61 704 12 32. For further information, please contact Ms. Anna-Maria Di Noto, Head of Reception, or Katja Wagner, Deputy Head of Reception at +41 61 704 12 12.