This posting is no longer active
This posting is no longer active and applications for this position are closed.
Aquilana is an independent health insurance company. Around 66,000 insured individuals place their trust in us and appreciate us as a competent and reliable partner in all matters of health and accident insurance. We provide comprehensive services in both mandatory basic insurance and supplementary insurance. Our area of activity covers the whole of Switzerland. In the cantons of Aargau and Zurich, we are regionally well established. Credibility, continuity, and quality are our central entrepreneurial guiding values.
To strengthen the benefits department, we are looking for a committed, reliable, and competent individual for our head office in Baden starting September 1, 2025, or by arrangement as
Claims Processor for Outpatient Services 100% (m/f/d)
Responsibilities
Diverse range of tasks: Comprehensive review and processing of outpatient invoices (doctor, pharmacy, hospital, etc.) as well as medical certificates and benefit applications
Customer support: Ensuring timely processing of inquiries from customers, service providers/billers within the scope of the responsibilities, combined with excellent customer advice over the phone and occasionally at the counter
Communication as the key to quality: Professionally related correspondence with insured individuals, service providers, and authorities for quality assurance and process optimization
Requirements
Education: Completed commercial or medical vocational training (pharmaceutical assistant, medical practice assistant)
Professional competence: Knowledge in the field of health and private insurance is an advantage
Personality: Reliable, quality- and team-oriented work style, friendly and customer-oriented behavior
Language skills: Fluent German and good oral skills in English, French, or Italian are an advantage
Social and methodological competence: A confident, well-groomed appearance as well as good organizational and communication skills
Offer





Apply now and become part of our team!
Do you want to shape and further develop our company in a central role? Then we look forward to receiving your complete application documents. Returners are also welcome.
Please send your resume, a cover letter, and relevant certificates to us via email.
Aquilana Insurance
Mr. Giovanni Catalano
Head of Outpatient Services
Bruggerstrasse 46
5401 Baden