This posting is no longer active
This posting is no longer active and applications for this position are closed.
Customer Support Representative (m/f/d)
The responsibilities include the following tasks:
Preparation of offers including calculation
Processing project and spare parts orders (including creation of delivery notes and billing)
Support for repair service
Entry and maintenance of master data in ERP (Cobus)
Monitoring and coordination of deadlines with production
Coordination of deliveries with customers and export department
Written and telephone customer support in English and German
Administrative support for program managers and sales
ERP key user function
Further development and optimization of internal processes
The ideal qualifications are:
Commercial training with a good technical understanding
Several years of professional experience in internal sales in a manufacturing company
Very good German skills and English at B2 level
Extensive PC and ERP experience
Experience as an ERP key user is an advantage
Good networking thinking ability
Technical understanding, organizational skills, and assertiveness
Independent, communicative, resilient, and customer-oriented
We offer:
A permanent position in a family-run company that has been successfully operating in the market for over 70 years
Exciting, varied challenges in the regulated field of aviation / air rescue
Professional onboarding by the current position holder
Modern remuneration and progressive social benefits
A cheerful and highly motivated team
Internal and external training opportunities
Mostly independent work through trust and freedom
Flexible working hours / possibility for 1 day of home office per week
We are happy to answer any questions
René Imhof [email protected]