Are you looking for a meaningful job where you interact directly with people every day?
Welcome to the Social Services of the City of Winterthur!
A diverse working environment awaits you, where your commitment matters and your counseling skills are in demand. We are looking for a dedicated individual to strengthen our Central Intake Office starting September 1, 2025, or by agreement.
Your Responsibilities
- Independent conduct of registration interviews for economic and personal social assistance
- Providing information and short consultations by phone and in person for people in various life situations
- Complete case documentation and record-keeping in the electronic client system KLIB until the case is handed over to social workers
- Telephone service and information at the counter for the main departments of social assistance and asylum
- Administrative tasks such as document checks, appointment scheduling, mail processing, and writing foundation applications
Your Profile
- Commercial training, supplemented by further education in the field of social insurance
- Professional experience in social assistance, social insurance, or a comparable advisory role
- High social competence, communication skills, and the ability to maintain an overview in hectic situations
- Independent, reliable, and structured working style
- Confidence in dealing with people from diverse backgrounds and life situations
- Foreign language skills are an advantage
What We Offer
- A varied, meaningful activity in direct client contact
- An open, motivated, and supportive team with extensive experience
- A wide range of internal training opportunities as well as personal development options
A modern workplace in the heart of Winterthur - Further benefits can be found on our website.
Contact
Your questions about the position will be gladly answered by Alexandra Baer Alcántara Torres, Head of the Central Intake Office, at phone 052 267 41 08 starting May 13, 2025.
We look forward to your online application.